Mustang Warranty Information

With the exception of products containing electric mechanisms, Mustang warrants to original end users of Mustang AV™ products that Mustang AV™ products will be free from defects in material and workmanship, under normal use and wear and tear , for a period of five (5) years from the date of purchase by the original end-user. Products containing an electrical mechanism, including but not limited to Mustang AV™ Motorized Projection Screens, are guaranteed under the coverage terms stated above for a period of one (1) year from the date of purchase by the original end-user. Mustang AV™ disclaims liability for any modifications, improper installation and/or installations over the specified weight capacity as stated in the Mustang AV™ installation instruction manual. Mustang AV™ also disclaims liability for any modifications made to products containing Electrical Mechanisms, improper installation, incorrect voltage connection and/or installations over the stated weight capacity. All products containing electrical mechanisms are intended for indoor use only and failure to comply with this requirement will void warranty.

At its option, Mustang AV™ may repair or replace the product, or refund the purchase price of any product which fails to conform to this warranty. The purchaser is solely responsible for returning the product to Mustang AV™ via prepaid shipping. To the maximum extent permitted by applicable law, Mustang AV™ disclaims any other warranties, express or implied, including warranties of fitness for a particular purpose and warranties of merchantability. Mustang AV™ will not be liable for any damages whatsoever arising out of the use or inability to use Mustang AV™ products, even if Mustang AV™ has been advised of the possibility of such damages. Mustang AV™ bears no responsibility for incidental or consequential exclusion or limitation of liability for consequential or incidental damages.. Mustang AV™ will not be responsible for any damage to Mustang AV™ products caused by misuse, failure to properly package the product for return to Mustang AV™ or for damage caused by carriers during shipment to or from Mustang AV™. Any repairs to Mustang AV™ products required due to misuse, abuse or shipping damage or repairs of defective Mustang AV™ product outside the warranty period will be performed at the current rates established by Mustang AV™ for factory service.

Mustang Returns Policy

All Mustang AV™ product returns are subject to the terms and conditions of the original reseller. Mustang AV™ will not be responsible for product returns from the original end user at any time during or after the expiration of the Mustang AV™ warranty period.